Training Policy & Standards
XR Explorers, LLC
At XR Explorers, LLC, we uphold the highest standards in dive training, guided by the globally recognized protocols of Global Underwater Explorers (GUE) and Scuba Schools International (SSI). Our mission is to deliver safe, effective, and transformational education for divers at every levelâfrom beginner to technical professional.
đ Training Structure
- All courses are conducted by Active Status GUE or SSI Instructors.
- Each course is performance-based, combining academics, confined water practice, and open water application.
- Progression is earned through demonstrated competence, not attendance alone.
â Student Eligibility
- Minimum age: 12+ for most SSI recreational programs; 14+ for GUE Rec 1; 16â18+ for technical levels.
- Required documents: Medical Form, Liability Waiver, Registration Form.
- Advanced courses require proof of prior certifications and logged dives.
- BLS/Rescue certification is required for select GUE technical programs.
đȘ Health & Medical Clearance
All students must be physically and mentally fit to dive.
- A medical clearance issued within 24 months is required unless otherwise noted.
- Use of prescription medications must be disclosed and approved in writing by a doctor.
đ§âđ« Instructor Standards
Our team is composed of GUE or SSI Active Status Professionals who:
- Maintain current professional insurance.
- Comply with strict agency requalification, CPR, and teaching requirements.
- Demonstrate professionalism, safety, and physical readiness at all times.
đ Equipment Use & Configuration
- GUE Courses: Strict GUE-standardized equipment configuration is expected.
- Students may rent gear from us but must ensure fit and functionality in advance.
đ Certification & Completion
Certification is earned, not guaranteed. It is issued only upon full mastery of course skills and knowledge.
- Unsuccessful students may receive referrals or be invited to complete additional sessions (fees apply).
- GUE certifications are valid for 3 years and require logged dives/requalification to remain current.
đ Rescheduling & Cancellations
- 14+ Days Notice: Courses may be rescheduled without penalty.
- Less than 14 Days Notice: A 25% rescheduling fee applies (unless due to certified medical issues).
- No refunds on special/custom equipment orders once submitted to the manufacturer.
đ Code of Conduct
Students must attend all sessions, arrive on time, and follow instructor guidance.
Unsafe behavior, harassment, or refusal to comply may result in removal from the course without refund.
đŁ Complaints & Feedback
If you have concerns about your training experience or instructor conduct, please contact us directly. All complaints are handled confidentially and in accordance with GUE and SSI guidelines.
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